Privacy Policy
At Chaptered Goods, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how you can contact us with questions.
Information We Collect
When you visit our website, place an order, contact us, or sign up for updates, we may collect information such as:
Name
Email address
Shipping and billing address
Phone number, if provided
Order details and purchase history
Payment information, processed securely through our payment provider
Website usage information, such as pages visited, browser type, and general location data
How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations, shipping updates, and tracking information
Respond to customer service requests
Improve our website and customer experience
Send occasional updates or marketing emails, if you choose to receive them
Prevent fraud and keep our website secure
Orders and Payments
When you place an order, your payment information is processed securely through our website and payment providers. We do not store full credit card details.
Email Marketing
If you sign up for our emails, we may use your email address to send updates, product news, event information, or promotions. You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the site function, understand visitor activity, and improve the shopping experience. Cookies may collect information such as browser type, pages viewed, and how visitors interact with the site.
You can manage cookie preferences through your browser settings or any cookie banner settings available on our site.
How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers only when needed to operate our website, process orders, ship purchases, send emails, or provide customer support. This may include platforms such as Squarespace, payment processors, shipping carriers, and email service providers.
Data Retention
We keep order and customer information only as long as needed for business, tax, legal, and customer service purposes.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, where applicable. You may also unsubscribe from marketing emails at any time.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us at:
chapteredgoods@gmail.com